Privacy Policy

Long Hair Collection – Main and Sub Sites

longhaircollection.hu
windlovers.longhaircollection.hu

Main Site Effective Date: 05.31.2019
The Wind Lovers Effective Date: 08.03.2025

Privacy Policy – Updated on: 17.04.2025
Version: 1.4

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable legal provisions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, participate in our blog, engage in our forum, and use our social and interactive features, including file uploads, comments, and content moderation. By using our website, you consent to the practices described in this policy.

Personal Data Protection

A. We do not sell your personal content without your agreement.
B. We do not send promotional or direct marketing materials without your explicit consent.
C. Content (such as images or videos) is only downloadable or shareable if you have given us permission.

Photos and videos that are provided by you, or taken with your consent, may be shared on the following platforms:

Our Websites, Instagram, Facebook Page and Facebook Groups, YouTube1, GuruShots, Pinterest, TikTok.

The Wind Lovers: YouTube2, Freesounds

Becoming a Model / Featured Contributor

If you would like to be featured as a model or content contributor, the privacy rules apply to you too.

1. Information We Collect

We collect both personal and non-personal information to operate and improve our services, including shopping, blogs, forums, and social features.

1.1 Personal Information

We collect personal information when you interact with features like our store, blog, forums, or reviews.

A. Shopping (WooCommerce)

  • Name, Email address, Shipping address, Payment information, Phone number

B. Blog/Forum (BuddyPress)

  • Name, Email address, Profile details

  • Content you post or comment (e.g., forum posts, blog comments)

C. Reviews

  • Review content and ratings, Associated profile or product

1.2 Non-Personal Information

We collect certain data automatically to help improve the site’s performance and personalize your experience.

A. Technical Data

  • IP address, Browser type, Device and operating system, Usage data

B. Cookies and Cache Usage

  • Cookies are small text files stored on your device that help us remember your preferences, personalize content, and analyze website traffic.

  • Cache (including disk cache) temporarily stores certain files on your device to improve loading speed and performance during repeat visits.

1.3 Social and Interactive Features

When using social features, we collect data that helps power your interactions and experiences across the site.

  • Posts, status updates, images, videos, and interactions

  • Group participation, posts, comments, and shared content

  • Connections (friends, followers, following)

  • Earned badges and achievements

  • Comments made across the platform (products, blogs, forums, profiles)

1.4 File Uploads

We support file uploads in different areas of the site. Uploaded files may include metadata (e.g., location data).

A. Profile Uploads

  • Images and documents shared on your profile

B. Timeline Uploads

  • Media shared with friends or followers

C. Private Messages

  • Files shared in private conversations

1.5 Search and Public Display of Terms

To improve discovery and user experience, we track and display popular or related search terms.

A. Search Term Tracking

We log user search terms anonymously to suggest relevant content, products, and enhance recommendations.

B. “People Also Searched”

Search trends may be shown in a “People also searched” section based on aggregated data.

C. Public Display on Shop/Product Pages

Searched items or item names may appear on product or shop pages to help other users discover related items.

1.6 Sensitive Information

We do not collect sensitive personal data (e.g., race, religion, politics) unless explicitly shared by you in your content or profile.

2. Data Protection and Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it.

2.1. Hosting and Infrastructure

Our websites is self-hosted on private servers connected via secured home internet. To ensure operational and data security, we implement several layers of protection:

  • A dedicated firewall is in place to monitor and block unauthorized access attempts and malicious traffic.

  • The server is regularly updated and maintained, with unnecessary services disabled and access ports restricted.

  • Administrative interfaces and backend access are protected through secure configurations and authentication protocols.

  • Common backups are created and stored securely to prevent data loss in the event of system failure or other incidents. These backups are encrypted and stored on separate drives or cloud environments with access controls.

2.2. Encryption

We use SSL encryption to protect sensitive data transmitted through our website, such as login credentials and payment information.

2.3. Access Control

Access to personal data is restricted to authorized personnel only. These individuals are granted access based on role-specific needs and are trained to handle data responsibly. Administrative access to systems is protected by strong authentication measures.

2.4. Data Retention

We retain personal data only for as long as necessary to provide services, fulfill legal obligations, or resolve disputes. When data is no longer required, we securely delete or anonymize it. In some cases, we may retain limited information for accounting, legal, or security purposes.

2.5. We recommend that users also take precautions, such as:

  • Using strong, unique passwords

  • Logging out of accounts after use

  • Avoiding sharing sensitive personal information in public areas of the website (e.g., forums)

2.6 Security Features

To enhance the security of your account and interactions with our website, we use the following features:

  • Captcha: We use Captcha to verify that users interacting with our website are human. This helps protect our website from malicious activities, such as spam and automated bot attacks. Captcha may appear during account registration, login, or when submitting forms.

  • Two-Factor Authentication (2FA): For added security, we offer Two-Factor Authentication (2FA) to help protect your account. With 2FA enabled, you will be required to provide a second form of authentication in addition to your password when logging in. This second form of authentication may include a one-time code sent to your email, phone number, or via a QR code. This provides an extra layer of protection for your account.

2.7. Physical Security Measures

In addition to digital safeguards, we implement physical security measures to protect the server hosting environment:

  • A 0/24 surveillance camera system monitors the server room to detect and record any unauthorized access or suspicious activity.

  • An alarm system is in place to alert us immediately in case of intrusion, tampering, or other security breaches.

These measures help ensure that your data is protected not only from online threats but also from physical access risks.

3. How We Use Your Information

3.1 To Provide Services

  • E-commerce (WooCommerce): Process orders, payments, manage accounts, and provide customer support.

  • Blog/Forum (BuddyPress): Provide content, manage discussions, and facilitate community interactions.

  • Product Reviews: Display and moderate product reviews on product pages and user profiles.

  • Social Features: Manage and display content you post on your timeline, groups, comments, and profiles. Facilitate friend connections, followers, and badge achievements.

3.2 Communication

  • Send order confirmations, updates, newsletters, and marketing communications (with your consent).

  • Respond to inquiries or requests from customers, blog followers, forum participants, and social feature users.

3.3 Improve Our Website

  • Analyze website usage, troubleshoot issues, and enhance the user experience.

  • Customize content and ads based on user behavior.

4. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in specific cases outlined below:

4.1. Service Providers

We may share your information with trusted third-party service providers who assist in the operation of our website and services. These include, but are not limited to:

  • Payment processors for handling WooCommerce transactions

  • Email marketing platforms used to send newsletters, updates, or promotional content

  •  

These providers are obligated to protect your information and may only use it to perform services on our behalf.

4.2. User Interactions

A. Public and Private Content
Any content you share on your profile, timeline, forums, groups, product reviews, or similar areas may be visible to others by default. However, we offer privacy settings that allow you to control who can see your content:

  • Public: Visible to all users and visitors

  • Friends/Followers Only: Visible only to your approved connections

  • Private: Visible only to you

These settings apply to timeline updates, group posts (where supported), profile content, and certain file uploads.

B. Private Messages

Messages and files shared privately with other users are visible only to the intended recipients. These are not accessible to the public or to other users outside the conversation.

C. Important Note
While we provide privacy tools and controls, please use them responsibly. We cannot control how other users may handle content you share (e.g., screenshots, external reposts), so always share with caution.

4.3. Legal Obligations

We may disclose your personal information if required to do so by law, such as:

  • Responding to subpoenas or court orders

  • Complying with other lawful governmental or regulatory requests

4.4. Business Transfers

In the event of a business transaction such as a merger, acquisition, or sale of all or part of our business or assets, your information may be transferred to the new owner or successor entity. Any such transfer will continue to be governed by this Privacy Policy unless otherwise stated.

5. Your Rights and Choices

5.1 Access and Correction

  • Request access to, correction of, or deletion of your personal data.

5.2 Opt-Out of Marketing Communications

  • Opt-out of marketing emails or newsletters by using the unsubscribe link or contacting us directly.

5.3 Cookie Preferences

  • Manage cookie settings through your browser, though disabling cookies may affect site functionality.

5.4 File Uploads

  • Remove or update files you upload to your profile, timeline, and private messages. Please be mindful of the content you share, as it may be visible to others.

6. Service Fees and Taxation

6.1 Pricing Transparency

  • Product and service prices are displayed clearly on our site

6.2 Additional Fees

  • Any applicable service or transaction fees will be disclosed at checkout

6.3 Taxes

  • Taxes may apply depending on your location and will be calculated during checkout

7. Feedback and Product Reviews

7.1 Product Reviews

  • Users can leave reviews with ratings and optional media

  • Reviews are moderated for relevance and appropriateness

7.2 Feedback System

  • Feedback can be submitted via designated site forms or profile pages

  • Used to improve products, customer service, and user experience

  • May be displayed anonymously unless otherwise indicated

8. Payments via PayPal and Credit Cards

  • We provide secure and convenient payment methods for your purchases. This section outlines how your payment information is handled when you choose to pay via PayPal or credit cards.

8.1. Payment Processing

  • Your payment details are handled by trusted third-party payment processors. We do not store or have access to your full credit card or PayPal account information.

8.2. Data Security

  • All transactions are encrypted using Secure Socket Layer (SSL) technology to safeguard your financial information.

8.3. PayPal Transactions

  • If you choose to pay via PayPal, your transaction is subject to PayPal’s own Privacy Policy, which governs how they collect and manage your information.

8.4. User Consent

  • By making a payment through PayPal or credit card, you consent to the processing of your payment information by the respective service provider and agree to their terms and policies.

9. Third-Party Links

  • External links may be present (e.g., social media, advertisers)

  • This policy applies only to our site—please review third-party privacy policies

9. Children’s Privacy

  • We do not knowingly collect personal information from children under the age of 13. Our website, online store, blog, and forum are not intended for use by anyone under 13 years old. If we become aware that we have collected data from a child under 13, we will delete it as soon as possible.

  • Any discovered data will be promptly deleted

10. Data Deletion Policy

We respect your right to control your personal data and offer transparent options for data management.

A. Users have the right to request the deletion of their personal data, including any submitted content such as photos or videos.

B. Users can also delete their profiles at any time through their account settings or by submitting a deletion request to us directly.

C. Before deletion, users may choose to export their profile data, including any stored personal information or content they have uploaded.

D. Once a deletion request is confirmed, we will remove all associated data from our active systems promptly and securely.

E. Please note that some information may be retained for a limited period where required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

10.1. Requesting Data Deletion

To request the removal of your personal data, please contact us through one of the following methods:

  • Direct Message: /messages/

  • Email: longhaircollection.hu @gmail.com

Your request should include the following information:

  • Your full name and email address

  • A brief description of the data or content you wish to have deleted

10.2. Deletion Process

Once we receive your request, we will:

  • Verify your identity to ensure the request is legitimate

  • Permanently delete the following data, where applicable:

    • Profile/account information

    • Order history

    • Reviews and comments

    • Uploaded files or content

    • Any other associated personal data

Please note that once this data is deleted, it cannot be restored.

10.3. Limitations

In certain cases, we may be required to retain some information for:

  • Legal or regulatory compliance

  • Accounting and tax purposes

However, such retained data will be limited, securely stored, and disassociated from your active profile.

10.4. Timeline

We aim to process all verified deletion requests within 14 business days. If delays occur, we will notify you and provide an updated timeline.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the “Effective Date” at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information.

  • Updates will be posted on this page with a revised effective date

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, we encourage you to reach out to us.

You can contact us through the following channels

  • Direct Message: /messages/

  • Email: longhaircollection.hu @gmail.com

  • Address:
    Kecskemet, Bacs-kiskun, 6000
    Hungary